BOOKING TICKETS

Live Nation manage all disabled customer ticket sales in-house.

We have a Disabled Customers hotline number that patrons can call to book tickets -  It is 020 7195 2133. N.B.  This number is operational Monday to Friday, 10am to 6pm only.  Please leave a message should nobody be available and we will call you back.

Every customer that wishes to use the facilities or bring a carer with them will be required to send in documentation supporting their request.  This is to confirm their eligibility and to ensure the support facilities we offer are not being abused.

The most common documentation used for this is a copy of a customer's current DLA award letter. Not all customers in receipt of DLA will need use of the facilities and/or a carer and we will discuss this during the booking process.

Should this not be available for any reason, we would request a letter from their doctor detailing their recommendation for a carer and/or access to the facilities.