All Lost Property and documentation from Hard Rock Calling has now been handed to the police. Please call Forest Gate Police Station on 0208 2175297 for further assistance.



A hat, sunscreen, sunglasses, rainwear, woolly jumper / fleece,– your ticket!

Small umbrellas are permitted, though we ask they are not used during the performances so as not to spoil the view of the person behind you!

Bring enough cash for the day and/or a cash card (keep it safe!) We have many cash machines onsite accepting all major UK debit cards. We also have trained engineers onsite to manage these machines - please ask them for assistance if required.

Plus, tell your friends of any allergies you have.

Check out the latest weather update before you leave for the event.


Chairs of any sort, including stools, floor seating and shooting sticks, will not be permitted in the arena. There are several areas where seating is provided away from the main stage if you need a break during the day.

Offensive weapons or anything that may be considered offensive. This includes: ANY glass containers, ANY pets (All animals other than assistance dogs), Pyrotechnics or Fireworks, Laser pens (they are dangerous and may result in eviction without refund)

All standard cameras will be permitted, though you will not be able to take in a camera with interchangeable lenses over 6 inches long. Video cameras are not permitted.

Golfing umbrellas

Flags on poles.

Bicycles, Scooters, Roller Skates etc.

Illegal substances

There will be plenty of food stalls at the edges of the arena, catering to a wide variety of tastes. Soft Drinks, beer, cider, wine, champagne (by the glass) and a range of wines and cocktails will be available all day at the various bars.

You may bring soft drinks in sealed and unopened plastic or paper containers 500ml or under as well as food for personal consumption.

The following items are not permitted in to the site:
1. Chairs, tables, any cooking stove.
2. Alcohol
3. Glass or cans
4. Food hampers, cool boxes/bags

The event management team reserve the right to refuse any item not detailed above that they deem inappropriate or unsuitable to bring in to the arena.  In this circumstance, the item will stored free of charge for collection at the end of the day.


All tented structures have a set capacity that, by law, we cannot exceed. If there is a particular artist you want to see, you should check their performance time and ensure you are there early, as we cannot guarantee admittance to these areas. Closed-off structures will not be re-opened until after the act has finished.

If you cannot get access, we recommend you go and enjoy a performance at an alternative stage.


Should you have a question that is not answered here, please email us on info@hardrockcalling.co.uk

For VIP Experience packages enquires please email livenationexperience@livenation.co.uk or call 0207 009 3484 - Please note this phone line is not for general ticket enquiries.

For PR/Media enquiries, please email: info@ldcommunications.co.uk


Saturday 29th June (Headliner: Kasabian + Guests) - Doors 12:00 - Show - 13:00

Sunday 30th June (Headliner: Bruce Springsteen + The E Street Band + Guests) - Doors 12:00 - Show - 13:00

Set times will be published on the line-up page in the week prior to the event.

Each day will finish after the headline act completes their set at around 23:00. (TBC, subject to licence)

You can enter the event at any time up to the point when the headliner goes on stage, but there will be no readmission to the event should you leave the arena.

N.B. This is not a camping festival and you all need to find somewhere to crash for the night if you're coming for the two days!

All times are subject to change.


We do not recommend you bring children with you to this event.  This event is not suitable for small children as it will be very busy and loud.
Children under 5 (Aged 4 or below) are NOT permitted at Hard Rock Calling. Children under 16 years old must be accompanied by a parent or guardian (18 or over) at all times.


If you are lucky enough to look under 21, it may be that we ask you to prove your age when entering the festival (under 16's must be accompanied by a parent or guardian) or when attempting to buy alcohol.

Please don't be offended by this request, in fact take it as a compliment!

The ONLY accepted proof of age documents are:

1) Passport (Not a photocopy)
2) Photocard Driving License
3) Proof Of Age Card - The card must be part of the PASS scheme and carry their hologram.
4) Birth Certificate (Not accepted for purchasing alcohol, cannot be a photocopy)
5) Northern Ireland Electoral Identity Card.

If you would prefer to bring a Proof Of Age Card but don't yet have one, click here for details on how to apply for one. We recommend you start the process of ordering your card very soon to ensure you are prepared for the festival.


All standard cameras will be permitted, though you will not be able to take in a camera with interchangeable lenses over 6 inches long.

Video cameras are not permitted on site.

Festival Map

Here's what Hard Rock Calling will look like at Queen Elizabeth Olympic Park.

You can see a larger verison here.